You might find operation of accounts a bit odd on this site. So here is the explanation how it works.
General
As you register to the service you create a personal account which is by default free of charge but includes some limitations with regard to capacity of the service. Functionality is not limited.
Account is effectively an entity that bears ownership of monitored servers, groups, data collected and billing.
Adding an account
If you use service on behalf of a legal entity (which is paying for the service) you should add an account for that legal entity.
The creator of (legal entity) account is by default administrator of such account. Administrator can invite other users of ARKUSTO to participate in various roles such as:
- administrator which has access to everything within the account including user invitation, acceptance and role assignment. It is good practice to have at least one additional administrator for the account.
- operator which has access to dashboard / monitoring of servers, forwarding of incidents and editing incident status.
- editor which has access to authoring/editing built-in CMS articles and books for account specific documentation.
Adding users to account
In order to invite additional user to an account you should create an invitation.
Additional user becomes active participant in the account once he/she accepts the invitation.
You can not invite additional users into your personal account.